Synedra Visuals Limited

PRIVACY POLICY — Synedra Visuals Limited

Synedra Visuals Limited
27 Old Gloucester Street, London, WC1N 3AX, UK
Email: [email protected]

This Privacy Policy explains how we collect, use, and protect personal data when users interact with our website, request custom visual solutions, or purchase digital products.

1. Information We Collect

We collect only the data required for communication, order processing, and service delivery, including:

  • Name
  • Email address
  • Company name (optional)
  • Message content or project details
  • Technical data such as IP address, browser type, and basic analytics (non-identifiable)

We do not collect unnecessary or sensitive personal information.

2. How We Use Personal Data

We use collected information strictly for the following purposes:

  • Responding to enquiries
  • Processing orders and sending digital materials
  • Providing customer support
  • Preparing offers for custom visual solutions
  • Improving the functionality and reliability of our website

We never use personal data for advertising without explicit permission.

3. Data Sharing

We do not sell, share, or transfer personal data to third parties, except:

  • When required by law or official request
  • When using secure service providers for hosting or email delivery (data remains protected)

All third-party tools adhere to modern privacy and security standards.

4. Data Storage & Security

We store personal data securely and protect it from unauthorized access, alteration, or deletion.
 Measures include:

  • Encrypted communication (HTTPS)
  • Secured hosting infrastructure
  • Controlled access to internal systems

We retain personal data only for as long as necessary to provide services.

5. User Rights

Users may at any time request:

  • Access to stored personal data
  • Correction of inaccurate information
  • Complete deletion of their data
  • Explanation of how their information is used

Requests are processed within 30 days via our official email.

6. Digital Product Policy

Data provided during purchases is used solely for:

  • Sending download links
  • Confirming transactions
  • Providing support or updates

7. Changes to This Policy

We may update this policy as our services evolve. Changes will be posted on this page with an updated date.